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Part time OFFICE ASSISTANT

MURRAY, KY 42071

Posted: 11/12/2025 Industry: Administrative Job Number: 14504 Pay Rate: 15.00

Job Description

Job description Part time 15 hours per week 
We are looking for a customer-oriented service representative!
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
  • Manage telephone operations
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Skills
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
  • Intention of acquiring a Kentucky property and casualty license within six months
 


 

Meet Your Recruiter

Amanda Harness
Staffing Specialist

Amanda joined TempsPlus in 2022 as a placement coordinator.  Amanda has several years experience as a Supported employment specialist.  Amanda is a real challenge seeker when it comes to helping members of the community find employment.  She enjoys travelling the world and her favorite stop is the beach.

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About MURRAY, KY

Discover exciting job opportunities in the vibrant area surrounding Murray, Kentucky today! Nestled in the charming state of Kentucky, Murray offers a wonderful blend of small-town charm and big-city attractions. Known for its friendly community, stunning natural landscapes, and rich cultural scene, Murray provides the perfect setting for personal and professional growth. From exploring the picturesque Land Between the Lakes National Recreation Area to savoring delicious Southern cuisine at local eateries, there's something enchanting for everyone in Murray. Don't miss out on the chance to embark on a fulfilling career in this captivating region. Explore our job listings now and take the first step towards a bright future in Murray, Kentucky!